Contact details
Questions about catering/children's birthday parties
The menus and further information on the catering offer can be found under "For your visit"/"Catering". Information on children's birthday party packages can be found on the "Children's birthday parties" page. The form for booking a children's birthday party can also be found on this page. If you have any further questions, please contact our catering tenant directly:
E-mail: info@sakis-partyservice.de
Telephone: + 49 721 830 49 18
EuropaSpa enquiries
E-mail: service@ka-baeder.de
Telephone: + 49 721 160 22 404
Click here to book appointments online in the webshop.
General enquiries
E-mail: info@ka-baeder.de
Telephone: +49 721 133 5201
By post: Bäderbetriebe - Stadt Karlsruhe, Hermann-Veit-Str. 7, 76135 Karlsruhe.
Please note: Emails and calls are processed Mon-Fri between 8 am and 3 pm. ATTENTION: No contact enquiries will be answered between 23 December and 1 January, as the entire city administration is closed during this period.
Questions about the course programme
Information about the courses at the Karlsruhe swimming pools:
E-mail: info@aquakurse-ka.de
Phone +49 721 133 5213
The overview page of the Karlsruhe swimming pools for courses and badges
Press and filming enquiries
For media and filming enquiries, press information, interview requests or image material relating to the Europabad Karlsruhe, please do not hesitate to contact us:
Luisa Schnepf
(Marketing, Events, Press and Public Relations)
E-mail: luisa.schnepf@ka-baeder.de
Karlsruher Bädergesellschaft mbH
Hermann-Veit-Str. 7
76135 Karlsruhe
We appreciate your interest and will be happy to support you with your reporting!
Internal reporting page for whistleblowers
Do you have knowledge of grievances or legal violations at Karlsruher Bädergesellschaft mbH?
You can use this secure channel to report them:
Audit Office
Internal reporting centre for whistleblowers
Lammstraße 7
76133 Karlsruhe
E-mail: rpa@karlsruhe.de
Telephone: 0721 133-1450
Drop it in the letterbox
The Karlsruhe public baths have joined the "Internal Reporting Centre for Whistleblowers" of the City of Karlsruhe.
All reports will be treated in strict confidence. Thank you for your support.
Under the link you will find answers to frequently asked questions.
Note: The internal reporting centre for whistleblowers of the Karlsruhe public baths was set up on the basis of Directive (EU) 2019/1937, the Whistleblower Protection Act (HinSchG) and the Municipal Reporting Offices Act (KommMeldG).